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Arista Flag Corporation  |  Policies

Policies - Privacy and Returns

Privacy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

 

Returns
All sales are final.  In the event of a factory defect or incorrect item, we will offer an exchange or store credit at our discretion.  Refunds are not permitted.  Please note that we generally will not allow a return on orders considered correctly filled. Should we ever authorize a return on an item, a 25% restocking fee will apply.  Damages that occur in transit are the responsibility of the shipping carrier. Should a package arrive with visible damage, please be sure to indicate this to the carrier agent or delivery person. This damage will then be noted in the records of delivery. 
Please check your order immediately upon receipt.  All claims for shortages, defects, or non-conforming goods must be made in writing by the Buyer within three (3) days of receipt of the goods.  No claims made after the expiration of such period will be allowed.  No returns for any reason may be made after fifteen  (15) days.  
For additional informstion please refer to Terms of Business.