General: Cost, Timing, Approval, Durability, etc. * Art and Layout Questions * File Requirements
Q: How can a flag or banner made by Arista Flag Corporationhelp my business, school or organization? A: If you are in business, your image and how you represent your company is one of the most important aspects of how customers and prospects identify you. Most people make decisions based on the look of your business image. If you use a flag or banner to identify and advertise, you can attract attention and invite action. If you represent a school or college, your image and presentation convey your pride and best attributes, as well as inform and highlight your goals. Clubs and organizations can easily state who they are, showing enthusiasm and purpose!
Q: What if I don't know what I want? Or perhaps, I know what I want but not exactly? A: You are not alone. Many people come to us with only a general idea of what they need without having a specific idea of how to achieve the result they envison. For example, someone may realize they want a marching banner to represent their school but do not know how to organize or identifiy what should appear on it. We are the experts who can provide instruction and guidance, going over the basic elements of a project, identifying required design elements when needed, what is appropriate and what is not. Our part is to make your project look good! We will ask questions and provide recommendations to produce a product that "works" for you.
Q: How much does it cost? A: Our prices for custom-mades and stock products are highly comptetive. We offer sales whenever possible. We are a phone call or email away with answers to your pricing questions. Naturally there is a wide variety of products offered at an equally wide variety of cost and pricing. Quotes are provided up front so there are no surprises! We are always happy to offer you options to meet your budget.
Q: How long will my flag or banner last? A: We have several quality materials and fabrics to choose from. We use some of the best materials in the industry: Dupont nylons, Dacron polyesters, and scrim mutli-layered vinyls. These materials are the best suited to produce quality flags and banners, and to insure a a colorfast, durable product. Combined will skill and technique, the use of our quality fabrics results in meeting industry standards for wear and use. Indoor displayed flags and banners last literally for years and years, while outdoor use will result in physical structural wear or appearance fading comencurent with exposure to the elements. Outdoors flags and banners can last upto 3 years generally.
Q: How do I know if I'm going to like the design or even the finished product? A: A finished product, be it a flag or banner for example, is based on a design concept rendered in a layout. Our clients are never surprised with the final product because we provide a full color proof of what it will look like before anything goes to final production. We want to please you. We want to be on the same page with you which means in basic agreement with the appearance of the item. Your layout approval is a basic step and requirement of the order process. In most cases, we will email a proof for your approval. If a change is made, we will provide another proof to insure your satisfaction.
Q: Can I approve the flag or banner before it's made? A: Absolutely. Before we begin production, we require your approval of the artwork, colors, spelling, and layout. Once you are satisfied, and notify us with your written approval by fax or email, we begin producing your flag or banner. This way, we're both clear on what we're producing. Q: How fast is your average job being completed? A: The turnaround time for your average project varies based on your specific needs, the complexity of the item itself, and quantity needed. . We keep a range of fabrics and materials in stock to support making custom flags and banners, including a range of nylon fabric colors for those who wish to purchase nylon rolls goods for there own use. Generally, most custom made polyester dye-printed flags and banners will be completed with 2 weeks. Sewn and and appliqued nylon flags and banners will require 3-4 weeeks production time. Vinyl banners can be completed as fast as within 1 or 2 days upon request, with an average 1 week or less turnaround. Stock items are usually shipped within 1-2 weeks of receiving an order. We pride ourselves on our record of on-time delievery.
Art Related FAQ - File Submission Requirements - File Parameters
Q: How do I submit artwork / files? A: We work with most professional design applications including Corel Draw, Adobe Illustrator, FlexiSign etc. For the most ideal result, for both printed and sewn items, we will be needing a Vector File. For the purpose of receiving a quotation, you can send us a viewable JPG or TiF file but bear in mind that a production vector file will still be needed. In some cases, depending on what you have available, we can digitize (or Vectorize) the artwork you provide us in a JPEG, TIFF, PSD, GIF, etc. at an additional charge. You can email us your vector based artwork, mail us a CD-R, CD-RW, DVD or USB flash drive or upload your file to our website. Please be sure that artwork is sent "high resolution". If you have questions concerning your artwork or need help uploading, feel free to contact us by phone or email.
Q: What resolution is acceptable for artwork submitted? A: If sending your artwork in "real size", please send your work 150 dpi. We can also work with a one-inch-to-one-foot ratio (Example: if the art is to be 6 feet long and 4 feet tall, the submitted artwork should be 6 inches long and 4 inches tall) at 300 dpi.
Q: What is dpi? A: Dpi is the standard of measurement for the resolution of images that describes the number of dots per inch (dpi) that are used to create an image. The higher the dpi, the higher the resolution which translates to better quality of your final product.
Q: What is the difference between vector and bitmap images and which is better? A: Vector and bitmap images are the two major graphic types. Both types are made up of many individual objects, and both respond differently when enlarged and/or reduced to produce different sizes of images. We can use both types of files, however we prefer vector files and we can change sizes easily without sacrificing quality using original vector formats. Vector images can be output at the highest quality in any scale because they are made of lines and panels rather than pixels or dots. Vector images are resolution independent. Common vector formats are eps, ai and pdf. These formats are available in most graphics programs.
A bitmap image (also called a raster image) is made of pixels (sometimes referred to as dots). The number of pixels in one square inch of an image is called the dpi (dots per inch) and is known as the resolution of the image (Example: 150 dpi means that the image has 150 dots per square inch within that image). Quite simply, the larger number of dots you have in your image produces a higher quality of reproduction. Bitmap images loose quality when the are re-sized from their original size and must be created with consideration for their output use. Bitmap images should be built at 150 dpi if they are built at the actual finished size. You can build the bitmap files at a smaller proportional size than the final usage size, but you must increase the resolution accordingly. For instance, if you build your file at a ratio of 1 inch = 1 foot, you should build the file at 300 dpi. In this case, you would build a 2 inch x 2 inch file at 300 dpi to print a resulting 2 foot x 2 foot image at 150 dpi. Common bitmap-based formats are jpeg, jpg, gif, tiff, png, pict and bmp. Although vector image is the preferred format for submitting artwork, it is not as common for non- designers and bitmap images at the correct resolution can be substituted.
Larger resolution files also use more bytes of memory & sometimes require special methods to transfer the images. Many graphic files become too large for standard email servers to upload so contact us if you need to get us a larger file.
With 40 years of experience you can trust us to produce your flag or banner project promptly and correctly. We care, and it shows in the quality of our work.
We work hard to keep our prices very reasonable. We work even harder to give you the quality and service you deserve.